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Patient Journey

  • Register Profile

    Complete your profile providing phone number, email address, and basic health information. Quick 2-minute setup enables personalized doctor recommendations and appointment management.

  • Browse Doctors

    Search verified BHMS practitioners by specialization, patient ratings, years of experience, availability status, and consultation fees. Apply filters to find the perfect match.

  • Book Appointment

    Select preferred date and time from your chosen doctor's available calendar using integrated Google Calendar. Appointment reminders are automatically sent 24 hours before consultation.

  • Complete Symptom Form

    Provide basic health information including chief complaint, medical history, current medications, lifestyle factors, and symptom patterns. This enables a quick review by the doctor. 2-minute setup enables personalized doctor recommendations and appointment management.

  • Video Consultation

    Join HD video call with your doctor. Features include: (i) Crystal-clear video/audio quality, (ii) Realtime chat for clarifications and (iii) Screen sharing for visual explanations

  • E-Prescription

    Receive AYUSH-compliant digital prescription immediately post-consultation with: (i) Personalized medicine names and potencies, (ii) Clear dosage instructions, (iii) Duration of treatment and (iv) Next follow-up appointment date

  • Medicine Delivery

    Delivered in 48 hours

  • Feedback and Review

    Provide feedback on doctor quality, service experience, and symptom improvement. Your reviews help other patients make informed decisions and help us maintain service excellence